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We considered an RV Resort possibility since we were RV'ers. We received a "deal" from Ocean Canyon - Styx River "Resort". We were reluctant but concluded that we should at least go and check it out AND of course the price was great! Free and a gift card as well. Wow,...
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Company wrote 0 private and 1 public responses to the review from Jan 13.
EfficaciousSpinyDogfish
EfficaciousSpinyDogfish

Did you ever get any help with this

Anonymous
FedUp

We feel the same. Once they get your money your in and you can't get out.

1.3
I liked
  • Being host to our family hopefully
  • We wanted to enjoy with our grandchildren
I didn't like
  • Promises made and not kept
  • Filth at styx river
  • Being lied to
#1168559
When you think of a "lifetime" campground membership, you think that you will be able to keep this membership as-is as long as you pay your dues -- not that you have committed to pay your dues for a lifetime! My husband and I have come to the age where we are no longer...
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Company wrote 1 public responses to the review from Jun 25.
ocpbrian
ocpbrian
Ocean Canyon Properties Verified Representative

We would like to know more about your experience. We strive to have a great customer service team that helps to serve all our members across all 8 of our properties. Call our ...

#1288387
Mantainence fee has to be paid before we can used a resort . was not told this up front. Want to make payments was told we can when we joined. "Lot of lyes" 256-348-9938 please call
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Company wrote 0 private and 1 public responses to the review from Nov 26.
ocpbrian
ocpbrian
Ocean Canyon Properties Verified Representative

We are so glad that our Member Services Team was able to reach out to you and answer all of your questions and help you better understand your membership. Fill free to give ou...

#1408162
Ocean Canyon Properties - Mountain Lakes resort
Ocean Canyon Properties - Mountain Lakes resort
Mountain Lakes resort; What is wrong with you? Why would you change the parking rules taking away the views of this beautiful Lake Guntersville?? Now we get to look at a car or a truck which is a really bad decision on your part!
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Company wrote 0 private and 2 public responses to the review from Jul 25.
KindheartedCichlid
KindheartedCichlid

Update! Great news parking rules have been reverted. We will all enjoy the lake views once again

Anonymous
Barbara Phillips

Love lake views that OceanCanyon took away from us at Mountain Lakes Resort. Just like anything else leave it to corporate to ruin a good thing. Can even give our membership a...

#1312585
Emailed the top guy that we were told, he wants you to be satisfied! Had one of his representatives call and leave a message and then email me, I got back with them and have yet to hear anything! Don't want anything crazy, just our money back, haven't used it, feel...
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Company wrote 0 private and 3 public responses to the review from Sep 04.
ocpbrian
ocpbrian
Ocean Canyon Properties Verified Representative

Hi EfficaciousSpinyDogfish, Our Member Services department is here to help with this issue. It sounds like no one has reached back out to you. Labor Day can be busy for if you...

1.0
#1346296
Resolved
No help! They don't care!
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Company wrote 0 private and 2 public responses to the review from Aug 27.
ocpbrian
ocpbrian
Ocean Canyon Properties Verified Representative

This is great news. I'm glad member services was able to help.

ocpbrian
ocpbrian
Ocean Canyon Properties Verified Representative

We would like to know more about your experience that you are having. We strive to have a great customer service team that helps to serve all our members across all 8 of our p...

#1339971
We don't have a problem with the parks it was the salesman who made us a promise to be able to go from park to park. This was the reason we upgraded last year so we are out another $ 1.000 or so and can't afford another $1.370 to upgrade to the next level. Thanks OCP...
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Company wrote 0 private and 3 public responses to the review from Jul 28.
ocpbrian
ocpbrian
Ocean Canyon Properties Verified Representative

We would like to know more about your experience that you are having. We strive to have a great customer service team that helps to serve all our members across all 8 of our p...

3.0
#1315374
They brought out a campground we have a membership to added tons of cost changed the pay schedule and all the rules at the campground. We can,t even give this thing away. Same people mentioned in the other post no help. We have been trying to give yes give this thing...
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Company wrote 1 public responses to the review from Jan 30.
Anonymous
Nanci

Beware of a "lifetime" membership. The contract is vague and appears to have been typed up in the back room, but instead of meaning that you can keep the membership for a life...

Anonymous
Jack

Do not believe anything there salespeople tell you .They will tell u anything to get a sale.The owner does not care what they say as long as they get u to buy. Then if u buy t...

I didn't like
  • Feeling trapped
  • Promises made and not kept
  • Lack of security
#1179358
OCP purchase Hideaway ponds last year the original members of the resort that has lifetime membership is being mislead , we have a contact that should be recognize with no additional chargers , OCP has purchase hideaway pond owner shouldn't have sold without consulting...
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Company wrote 1 public responses to the review from Jun 11.
ocpbrian
ocpbrian
Ocean Canyon Properties Verified Representative

We would like to know more about your experience of your last stay. We strive to have a great customer service team that helps to serve all our members across all 8 of our pro...

#1277535

Contact Ocean Canyon Properties

Mailing Address:
Ocean Canyon Properties
1001 Walnut Street
Texarkana, Texas 75501-4409
United States
Phone:
(214) 306-6868
More
My Wife and I have been members of O.C.P since 2016 and went full time just a little over a year ago.,, For the most part we very much enjoy the parks we have visited (SO -FAR), ALTHOUGH, We ALL signed an agreement to look after and pick up after our pets but I guess...
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Company wrote 0 private and 1 public responses to the review from Jul 26.
ocpbrian
ocpbrian
Ocean Canyon Properties Verified Representative

We would like to know more about your experience of your last stay. We strive to have a great customer service team that helps to serve all our members across all 8 of our pro...

#1313432